Accessibility Statement

The Best Compani LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Conformance Status

The New Girl (thenewgirl.io) is partially conformant with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

Measures to Support Accessibility

The Best Compani LLC takes the following measures to ensure accessibility:

  • Accessibility is part of our mission statement and product development cycle
  • Include accessibility throughout our internal policies
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Technical Specifications

Accessibility of The New Girl relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS (Cascading Style Sheets)
  • JavaScript
  • SvelteKit framework
  • WAI-ARIA (Accessible Rich Internet Applications)

Testing & Evaluation

We have tested our website using the following methods:

  • Automated Testing: Google Lighthouse, axe DevTools, WAVE
  • Keyboard Navigation: Full keyboard-only testing of all interactive elements
  • Screen Reader Testing: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS)
  • Color Contrast: WebAIM Contrast Checker verification
  • Mobile Accessibility: Testing with TalkBack (Android) and VoiceOver (iOS)

Last Comprehensive Audit: November 2025

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to address:

  • AI-Generated Images: Some AI-generated character images may have generic alt text. We are working on improving descriptive text for all images.
  • Chat Interface: Real-time message announcements for screen readers are being optimized.
  • Third-party Content: Embedded content from third parties (e.g., payment processors) may not be fully under our control.

Feedback & Contact

We welcome your feedback on the accessibility of The New Girl. Please let us know if you encounter accessibility barriers:

Discord Community: Join our Discord
Postal Address:
The Best Compani LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

We aim to respond to accessibility feedback within 2 business days.

Complaints Process

If you are not satisfied with our response to your accessibility feedback, you may:

  1. Submit a formal complaint through our Feedback page
  2. Contact our accessibility coordinator directly at [email protected]
  3. File a complaint with the relevant regulatory authority in your jurisdiction (e.g., EU member state enforcement bodies for the EU Accessibility Act)

Certification & Compliance

The Best Compani LLC is committed to compliance with:

  • EU Accessibility Act (Directive 2019/882) - Effective June 28, 2025
  • Americans with Disabilities Act (ADA) - Title III
  • Section 508 of the Rehabilitation Act
  • EN 301 549 - European Standard for digital accessibility

Formal Statement

This accessibility statement was created on November 2025 using guidance from the W3C Accessibility Statement Generator. The statement will be reviewed and updated quarterly, with the next review scheduled for January 2026.