Why Your Voice Matters
Your feedback drives our continuous improvement. Whether you're sharing what you love, suggesting enhancements, or reporting issues - every piece of feedback helps us create a better experience for everyone.
We genuinely value all perspectives and use your input to shape our product roadmap and service improvements.
Ways to Share Your Feedback
Quick Support
For immediate assistance or quick feedback, reach out to our support team. We're here to help and love hearing from you!
Detailed Feedback Email
For comprehensive feedback, suggestions, or if you need more detailed assistance, email us with:
- Your registration email address
- What you'd like to share (positive experience, suggestion, or issue)
- Order number (if relevant)
- Any details that would help us understand your experience
- Ideas for how we could improve
helpme@thenewgirl.io
What We'd Love to Hear About
Positive Experiences
- Features you love
- Great support interactions
- Things that exceeded expectations
Improvement Ideas
- Feature requests or enhancements
- Technical issues or bugs
- Billing or account questions
- Content or AI response feedback
How We Handle Your Feedback
Every piece of feedback gets read by our team. We'll acknowledge receipt promptly and work to address your suggestions or resolve any issues. All complaints and feedback are resolved within 7 days.
Your input directly influences our product improvements and helps us create a better experience for everyone.
Get in Touch
Ready to share your feedback? We're listening:
Feedback Email:
helpme@thenewgirl.io
Response Time: All complaints and feedback requests are resolved within 7 days.