Subscription management, cancellation procedures, and refund information
Paid plans automatically renew at the end of each billing period. By subscribing, you authorize us to charge the recurring fee to your payment method until you cancel your subscription.
Prices and applicable taxes are clearly shown at checkout. We will provide reasonable advance notice of any price changes to your subscription.
You can cancel your subscription at any time through your account settings. Navigate to your subscription management section and follow the cancellation prompts.
Alternatively, you can request cancellation by contacting our support team before your next renewal date:
[email protected]Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until that date.
We recommend canceling at least 24 hours before your next billing date to ensure the cancellation is processed in time.
We will provide refunds in the following circumstances:
Otherwise, subscription fees are non-refundable. This policy helps us maintain affordable pricing for all users.
Important: Your statutory consumer rights remain unaffected by this policy.
If you dispute charges by filing a chargeback with your bank or credit card company, we will respond by providing evidence to prove the charges are valid. This evidence will include all communications you sent and received through our platform.
Important: When responding to chargebacks, our Privacy Policy will not prevent us from disclosing your account activity and messages as evidence of service usage.
If you have questions about your subscription, billing, or need assistance with cancellation, please contact our support team:
Email Support:
[email protected]Please include: Your registration email address and subscription order number for verification purposes.
We may update this cancellation policy from time to time. Any changes will be posted on this page and, if significant, we will notify active subscribers via email.